PLEASE NOTE: These Policies are in place and ACTIVE during any services which are provided to you whether you choose to read them or not. It is expressed during Broadband Signup to Read Carefully and it must be Accepted for our Dialup Users upon running our Setup. Macintosh Users MUST access this information via website.

Acceptable Use Policy - This policy describes that Abuse to the Service [and/or it's Staff] will cause Fee's, Suspension, Banning or even possible Fines depending on the Act of Abuse. Please note that SPAMMING is a form of Abuse.

Refund Policy - Refunds are subject to Specific Terms of Use and Demand Immediate Attention. Should for any reason you feel you need a Refund you will need to understand our Refund Policy. Should you, after reading our Policy, feel that you deserve a Refund you must contact support@xpressamerica.net for verification. A Refund may or may not incur charges.